The Problem
Our client approached us with an existing, broken platform used for reporting and monitoring ADA compliance issues among businesses. The platform was abandoned by its previous developers, leaving our client with a subpar experience that failed to function properly. So, in an effort to fix their system, Arcor sought the help of our experts at Idea Maker. They entrusted us with identifying the key issues with their platform and providing effective solutions – we delivered.
Our Solution
We ran an in-depth analysis of our client's system to determine which issues were preventing the platform from functioning correctly. We also organized all the major issues and minor bugs by priority to quickly get the platform in a functional state, so our clients could continue using it promptly. Our expert developers then got to work fixing these issues while documenting the problems and their solutions for future reference.
What We Did
Our quality assurance (QA) team determined the best process for evaluating our client’s system, allowing them to execute an in-depth platform test. First, we understood exactly how the platform was expected to run and then ran tests on each function, from web app to mobile app. With all the necessary information gathered, our team was able to properly identify areas that required fixes or enhancements.
After identifying the issues facing the Arcor platform, our developers then set to work cleaning up the system code. We always follow best coding practices when cleaning code,clearly documenting our changes and leaving understandable commentary for future development. Once we fixed up the code, we ran further tests to ensure our updates were viable.
The client’s system didn’t have a proper testing environment setup, so any changes would have to be made to the live site. Of course, this means that if any issues arose during the development process, they would impact live functionality. As a result, we created a proper back-end testing environment, allowing us to modify the platform’s codebase without risk.
Client Success Stories
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See AllAquila Bernard
Coach
Their customer service is excellent — they’re incredibly accessible and available, which I appreciate. Furthermore, they have enough experience and bandwidth to fulfill all my needs. They’re one of the best vendors I’ve worked with.
Oscar Martinez
Project Manager
Idea Maker's portfolio is what drew us in. Their design style was in alignment with what we were after. We had initial consultations with 3 companies that we had narrowed it down to. Once we had our initial meeting with Tom at Idea Maker we knew we had the right choice to make. Their communication style works well for us.
JR Krebs
Project Lead, Legal Company
I have never had a site like this built before. I felt that Idea Maker and Tom had built numerous sites like this, and they were pros.
Ryan Beachum
Founder & CEO, HelloVacay
This is a boutique development firm where the Founder is directly involved with the project and the primary contact. This is unlike many development firms where you are simply handed off to developers that are not stakeholders. This is an important distinction that results in much better project accountability.
John Larkin
CEO, Advance CPE
The way they understand the requirements we present to them is fairly solid. Both in terms of bringing their own interpretation in nailing the requirements and their design sense. By the time we launched, I had gotten significantly more value from our collaboration than what we had discussed in the original specs.
Brennan Lodge
Founder, BLodgic LLC
Idea Maker is distinguished for their personalized collaboration and white glove services. The team is dependable and reliable, sticking to the project's plan, offering feedback, and pushing back on the right things.
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