TetraOutcomes

Idea Maker built Tetra Outcomes a custom SaaS application that could handle surveys and data from multiple drug rehabilitation centers. Since each center would be in a different location and was run by a different organization, the SaaS application had to be easy to understand by anyone.

Idea Maker built a custom, user-friendly system that would anonymize the data. Choosing SaaS application development for Tetra Outcomes was the right decision because it allowed them to also send notifications, create graphs, and compile data in a variety of formats helping the drug rehabilitation centers improve their services for their clients and staff members.

Drug treatment centers are healthcare centers and are under the same HIPAA: restrictions and regulations as your local doctor’s office. This ensures that the patient’s information isn’t leaked to someone who can use it for negative things. It also prevents judgment that may skew the patient’s treatment. Our programming is just as secure, if not more secure, than most medical records office programs.

Idea Maker wanted to make data collection easy for Tetra Outcomes. To do this we built a data collector for the surveys or questionnaires. The data collector built for Tetra Outcomes was able to collect anonymous results but also allowed clients to easily reset their passwords when unnecessary. The staff could also easily view data at their leisure.

As Tetra Outcomes needs to review data, Idea Maker worked diligently to create a data display that worked for them. The data display allowed the staff the ability to view data in graphs and charts for easy consumption. The SaaS application would automatically calculate important data points and notate them on the graphs.

Tetra Outcomes wanted to improve the survey response rates, so Idea Maker suggested that they use a notification system. Using both email and text notifications, we created a user-friendly way to improve responses. We used Twilio to send out notifications.

One of the first things Idea Maker needed to do was create two separate dashboards for data collection. Tetra Outcomes gave these surveys to both patient and provider once a week. Each side of the interaction needed to be able to respond to the questions confidentially to avoid bias. Idea Maker created the third dashboard for Tetra Outcomes staff to be able to access and analyze the information as well. With this new resource, they can provide insight and assistance to more people and help create better services for patients.

When Tetra Outcomes staff was trained on the new program, their entire operation process became much smoother. Their efficiency increased significantly, and they saw immediate success in the project. From the start, the project exceeded their expectations and opened up new growth opportunities.